Service Temporarily Unavailable

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I experienced several "Service Temporarily Unavailable" message pages last evening and just experienced 2 this morning. Is this an issue you know about, or is there a problem on my end?

Comments

It's not on your end.

I've experienced a lot of these as well today.
( HTTP error 503 )

Anne Margarete

Me too!

Xandra Ion's picture

Had several last night and a couple earlier this morning.

~XI

We'e working on it

erin's picture

Apparently, the problem seems connected to the anti-spam features in Drupal. So, anytime someone tried to post spam or a known spammer tried to sign up for an account, it caused a hiccough which threw an error which, sometimes, hung the processor which knocked over another domino and so forth.

It being the weekend, there's been a lot of spam. Piper has taken an ingenious route to a solution to this problem and we may have a handle on it now.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

Me Too this morning (uk)

Happened a lot to me this morning (uk). I would say 4 out of five times all morning. Are you being targeted?

Sophie

No more than usual

erin's picture

Starting late Thursday sometimes through Monday morning, the site gets hit by spammers and hackers sometimes hundreds of times a minute. Our firewalls get most of those but the ones that get through are caught by other software. It's one of those pieces of software that does not work well with the new configuration.

Piper is taking Amy to the doctor right at the moment, regular appointment non-emergency, so Cat and I are holding the fort down while she is on the road and sitting in waiting rooms with only her tablet.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

The service errors were

The service errors were alright but the captcha and refusal to accept a new blog is a pain.

I'm told STFU more times in a day than most people get told in a lifetime

Hadn't heard of that

erin's picture

What has happened?

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

redirection?

After getting to the normal preview page and clicking "submit" a blank submission page comes up again. It happened to both a regular story submission page and a blog submission page.

I guess its just a simple bit of redirection, doesn't seem too major just a small pain.

I'm told STFU more times in a day than most people get told in a lifetime

Not understanding

erin's picture

I'm not understanding your explanation. This doesn't sound minor.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

problem with posting

It seems,, or what I saw was when posting a new story, the first preview worked, but then I got a page that came up with a button that asked if I was a robot, once past that I was redirected to a blank new posting page.

We the willing, led by the unsure. Have been doing so much with so little for so long,
We are now qualified to do anything with nothing.

Okay

erin's picture

I think that was what is technically called a glitch. :) The site probably went down and came back up in the middle of that. We'll watch for the problem though.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

still doing it :(

Just tried again, after the preview i made some adjustments and I hit preview once more then got the blank page again.
Also tried a 2nd time and only hit the save button and still the same results

We the willing, led by the unsure. Have been doing so much with so little for so long,
We are now qualified to do anything with nothing.

Still getting errors,

but they are intermittent. I tried editing a comment at 3:40PM Dallas time and couldn't. 5 minutes later I could.

Then when I hit save on this post I got another. Next try it went through.

It's wierd, now I can get on.

It's wierd, now I can get on.
I'm trying to post this but "Service temporarily Unavailable" came up

Karen

Still having problems

I have been getting
Forbidden

You don't have permission to access /topshelf/blog on this server.

Multiple times tonight, most recently five minutes ago.

Clear your cache

erin's picture

That's most likely a browser problem, you ran into a glitch and your browser is serving up the same error page you got before.

We've rolled back to a more stable version of the configuration for now and piper will work on it more tomorrow. There are problems with this version but it does seem to have fewer connection issues.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

We love you and Piper

Has anyone mentioned how much we love you and Piper for all your hard work?

If not I say it now... We love you guys!

We the willing, led by the unsure. Have been doing so much with so little for so long,
We are now qualified to do anything with nothing.