Author:
For some reason, Jangle wood won't accept my user name or email address. After PayPal states that I have paid, a big yellow page with the word Janglewood pops up telling me that - The page could not be found and an error number Node.3- appears.
There ae two boxes for my user name (Beverly Taff) or my email address in one and my password in the other but Janglewood refuses to accept either. It keeps telling me that my email address is not a proper address but of course it is, I use it all the time. If I try to create a new account Janglewood tells me that my email address already exists and to use another one.
Nor will it accept my password which is the same password as I use for Big closet so it is impossible for me to contribute/donate money to BC.
Short of using snail-mail, is there anyway of bypassing the jangle-tangle?
Frustrated,
Bev.
Comments
This has been like this for some time
The redirect back from PayPal etc ends you up at somewhere that does not exist.
I don't use any username/password other than my BC (And my paypal accnt) one to make payments.
I just click on 'One-time gift' and away I go.
Perhaps the BC Hamsters need a bigger wheel to run on so that more electricity can be generated?
We got your donation, Bev
And I remember replying to a question from you, I thought it was a PM, maybe it was an email. Piper is working on fixing the re-direct and other problems today.
Janglewood is not a site you login at, so first thing we need to do is figure out what is going on there. I think it is simply a bad redirect address from when we updated the servers.
Hatbox is a site and the login there is automatic if you are logged in on BC. That may also need attention but is scheduled to get a nearly complete update -- as soon as we can stop putting out fires.
After two twelve hour days, Piper took some of yesterday off for a parents day at Liam's school.
Hugs,
Erin
= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.